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Terms of Service

Effective: January 28, 2025

These Terms of Service ("Terms") govern your use of okok.now, a website monitoring service operated by hugo.ms Sàrl ("we", "us", "our"). By creating an account or using our service, you agree to these Terms.

The Service

okok.now is a website monitoring service that checks for uptime, SSL/TLS issues, SEO problems, performance regressions, broken links, and other technical issues. We provide automated monitoring, alerting, and reporting for websites you add to your account.

Account Terms

You must be at least 18 years old or have legal capacity to enter into contracts.

You must provide accurate and complete information when creating your account.

You are responsible for maintaining the security of your account credentials.

You may not share your account or use the service on behalf of others without our permission.

Payment Terms

Subscription pricing is listed on our website. All prices are in the currency specified at checkout.

Subscriptions are billed in advance on a monthly or annual basis, depending on your plan.

You are responsible for any applicable taxes (including VAT where required).

We may change pricing with 30 days notice. Price changes apply to your next billing cycle.

Refunds

14-day refund: You may request a full refund within 14 days of your first payment, no questions asked.

After 14 days, no refunds are provided for partial subscription periods.

To request a refund, email contact@okok.now.

Cancellation

You may cancel your subscription at any time from your account settings.

Cancellation takes effect at the end of your current billing period. You retain access until then.

We recommend exporting any data you need before your subscription ends.

Acceptable Use

You agree not to:

  • Use the service for any illegal purpose
  • Monitor websites you do not own or have permission to monitor
  • Attempt to circumvent security measures or abuse the service
  • Resell or redistribute the service without permission
  • Interfere with other users or the service infrastructure

Intellectual Property

We own all rights to the okok.now service, including software, design, and trademarks.

You retain ownership of your data. We do not claim any rights to the websites you monitor or the data we collect on your behalf.

You grant us a license to process your data as necessary to provide the service.

Privacy

Your use of the service is also governed by our Privacy Policy. By using okok.now, you consent to our data practices as described there. You are responsible for ensuring you have appropriate rights to monitor any websites you add to your account.

Service Availability

We strive to provide reliable service but do not guarantee 100% uptime.

We may perform maintenance that temporarily affects availability. We will provide notice when possible.

We are not liable for issues caused by third-party services, internet connectivity, or factors outside our control.

Limitation of Liability

To the maximum extent permitted by law, our liability for any claims arising from these Terms or your use of the service is limited to the fees you paid us in the 12 months preceding the claim.

We are not liable for indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption.

These limitations do not apply to liability arising from gross negligence or willful misconduct, which cannot be excluded under Swiss law.

Termination

You may terminate your account at any time.

We may terminate your account immediately if you breach these Terms, including but not limited to: non-payment, illegal activity, abuse of the service, or violation of acceptable use policies.

Upon termination, your access ends immediately. Data export is available while your account is active; we do not provide a post-termination export window. Your rights under GDPR to request personal data remain unaffected.

Governing Law

These Terms are governed by Swiss law. Disputes shall be resolved by the courts of Lausanne, Switzerland.

If you are a consumer in the EU, you retain the right to bring claims in your country of residence as provided by applicable consumer protection laws.

Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days notice via email or a notice in the service. Continued use after changes take effect constitutes acceptance of the new Terms.

Contact

Questions about these Terms? Email legal@okok.now

hugo.ms Sàrl

c/o Carole Oberson

Avenue du Léman 23 b

1005 Lausanne, Switzerland